Claim Process: Understanding How Car Insurance Claims Work

I’m new to handling car insurance and want to know what to expect if I need to file a claim. Can anyone explain the steps involved in a car insurance claim, from reporting the incident to receiving compensation?

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Sure thing @Ivy

  1. Report the Incident: Contact your insurance company as soon as possible after the incident. Have details like the date, time, location, and description ready.
  2. Claim Assessment: An adjuster will assess the damage and determine coverage based on your policy.
  3. Repair Estimates: Get repair estimates from approved shops or provide them to your insurer.
  4. Approval and Repairs: Once approved, repairs can begin. You may need to pay your deductible.
  5. Compensation: After repairs, your insurer will compensate you based on your coverage and deductibles.
  6. Resolution: Close the claim when all repairs are complete and you’re satisfied.

Remember, keep communication open with your insurer throughout the process.

First of all, file a complaint with the police and lodge an FIR. Submit a copy of the FIR to the insurance company. Once you receive the final police report (Non-traceable report stamped by the court), make a copy of it and submit it to your insurance provider.