I recently signed up for Hugo car insurance, and everything seemed straightforward. However, now that I need to update my policy details, I’m having trouble accessing my account online. The website doesn’t seem to have a clear login option, and I can’t find any instructions in my emails. Has anyone else experienced this issue? How do I log in to manage my Hugo car insurance policy?
I had the same experience. I told support exactly this when I got in touch with them. I am attempting to apply. My used car was purchased from a dealership. I am unable to register for insurance since it appears that the prior owner utilized it. Since the former owners are no longer the owners, shouldn’t their insurance be canceled?
I was instructed to send my vin. I was able to reapply when they removed it from the system after I sent it. Even though the prior owner may have used it and didn’t cancel, the money is still in the system and they aren’t paying for it.
This was effective for me.
It’s frustrating when you can’t easily access your account, especially when you need to update important details. Hugo car insurance operates a bit differently from traditional insurance companies, and one quirk is that they don’t have a typical login portal on their website. Instead, they usually send you a unique link via text or email whenever you need to manage your policy. Check your emails or texts from Hugo, as you should find a recent message with a link that will take you directly to your account. If you can’t find it, try contacting their support team through their website or by phone, and they should be able to resend the link. Hopefully, that helps you get things sorted out!