This is my first time making a car insurance claim. Someone hit my parked car and took responsibility. I got their information and filed a claim with USAA (my insurance). They said they can help, but only if I need it. Should I contact the other driver’s insurance (AAA) instead? I can call USAA tomorrow, but I wanted to see if anyone knows what the next step is.
Since the other driver took responsibility for the accident, you can choose to file a claim either with your own insurance company (USAA) or the other driver’s insurance company (AAA). If you file with USAA, they will handle the claim process, including assessing damages, coordinating repairs, and providing any necessary assistance. However, if you prefer to deal directly with the other driver’s insurance company, you can contact AAA and inform them of the accident. They will then initiate their claims process and handle the matter from their end. Ultimately, the decision depends on your preference and which option you feel more comfortable with. If you have any questions or concerns, it’s a good idea to contact USAA tomorrow to discuss your options further and get guidance on the next steps.
Ensure you take the necessary steps to get your car repaired and potentially recover costs through insurance. Remember, staying composed, documenting all details, and adhering to the correct procedures will assist you in navigating this situation effectively.